Trooly

What's new

What's new in Trooly

Major updates to the Trooly platform.

New

Refer new users, earn $250 in credits

Referral rewards: earn credits for new users

Earn 50 credits for each new user you refer, up to 250 credits.

Phone sign-in: phone number sign-in for mainland China (+86) is now supported.

Help more people run user research with ease — and stack up credits for your own next interviews.

Try it now
New

Beyond voice and video — multimodal user observation

Multimodal user observation: screen sharing, physical products, voice and uploads

Interviews can now include screen sharing and showing physical products, giving you a fuller picture of real usage behavior.

Trooly doesn't just ask questions — it observes and records the user's real experience.

What you get isn't just an answer — it's a user experience that comes far closer to real usage.

New

Finer control over AI questioning

Flexible control over AI interview questioning

Set probing depth and steer follow-up directions so the AI asks exactly what you want to know — and adjust anytime, even after launch.

It clarifies vague answers and digs deeper when a lead is worth pursuing, keeping every question close to your research goals.

Improved

A sharper understanding of your research needs

Deep understanding of uploaded files for research planning

Trooly deeply reads the files you upload to identify your research intent and generate a better-fitting research plan.

No need to re-explain the same business context — Trooly starts from the products and users you actually care about.

Improved

More stable, smoother interviews

Global network adaptation for stable interviews

Network adaptation and performance tuning across regions make interviews smooth for participants worldwide, with less lag.

However far apart you are, the conversation stays seamless.

Improved

Stricter recruitment and screening

Stricter participant recruitment and review

Pre-interview readiness checks, plus real-time detection of anomalies such as an off-camera participant, keep interview quality high.

Less re-recruiting and rework — research time goes to the interviews that are actually worth analyzing.

New

Key takeaways in a single table

One table presenting key interview takeaways

Every interview is analyzed automatically; one table lays out each participant's core views, ready to download and share in one click.

From many interviews to a clear conclusion — no more paging back and forth.

New

More tools for analyzing interviews

Highlight, comment and ask AI on transcripts

Highlight, comment and ask AI across the full transcript — and jump straight to the source text from the AI chat.

Every judgment can be checked quickly, and every insight traces back to the original words.

Improved

Richer research reports

Richer research reports

Reports now include participant profiles and high-frequency terms, and every user quote can be traced back to its source.

Richer insight, and conclusions you can trust.